Middleware Services had been using a legacy version of Puppet. Middleware Services switched to Ansible to build new systems and add capacity to existing services. In addition, the group uses Ansible to deploy and enforce system configuration. In other words, … Continued

With the growing Splunk community, Middleware Services hosted in October 2017 an open-invitation community training session to demonstrate how Splunk adds value beyond simple log aggregation. The roughly 30 attendees included experienced Splunk users as well as those gauging the … Continued

Additionally, for the past two years, Carolina CloudApps has provided academic value-add through the use of the service as a core component of senior-level software engineering courses in the Department of Computer Science. This has led to organic growth in … Continued

InstructorTools by DigitalDesk also has drastically reduced the number of printed reports, which decreases printing costs. ITS’ estimated annual savings on labor and printing costs provides complete funding for DigitalDesk’s $7,000 maintenance fee. During final exams, the average wait time … Continued