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Web-based cloud billing system implemented

October 8, 2018

The Pinnacle project transitioned ITS from a client-server application billing system to a web-based cloud billing system that fully supports the University’s new voice-over-IP service deployed to 17,406 users. Launched in October 2017, Pinnacle supports 2,624 active business units on … Continued

New tool for exam scanning saves time and resources

October 8, 2018

InstructorTools by DigitalDesk also has drastically reduced the number of printed reports, which decreases printing costs. ITS’ estimated annual savings on labor and printing costs provides complete funding for DigitalDesk’s $7,000 maintenance fee. During final exams, the average wait time … Continued