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Community fiber collaborations continue to flourish

October 8, 2018

During the fiscal year, the Engineering unit within ITS Communication Technologies continued to lead and participate in community fiber collaborations. These efforts have resulted in new fiber connectivity initiatives — and have paved the way for future opportunities — that save money, improve bandwidth and reliability, increase flexibility and enable new business prospects.

2-Step expands to Microsoft, including email

October 8, 2018

Over the past year, ITS collaborated with schools, departments and groups across campus to protect sensitive data by rolling out 2-Step Verification on systems that are most likely to be attacked by phishers, including administrative systems and email.

Research Computing prepares for emerging and foreseeable needs

October 8, 2018

Research Computing, for example, established a cluster-scale computing strategy that explicitly recognizes and supports data-intensive and high-throughput computation and information-processing. Instead of delivering cluster systems designed for traditional High-Performance-Computing workloads — and leaving other workloads to fit in as best … Continued

I&O contributes to PeopleSoft 9.2 upgrades

October 8, 2018

I&O began researching the process with the Student Administration team in the fourth quarter of 2016 and the initial upgrade work in January 2017. The team is scheduled to complete the upgrade of the final Finance component in December 2018. … Continued

Security improves risk assessment process

October 8, 2018

Toward that end, the Information Security Office enhanced the risk assessment process during the fiscal year. The group: Developed a standard set of security questions, based on industry standards, to determine if a vendor’s security controls are adequate to protect … Continued

ITS publishes first full year of metrics

October 8, 2018

Modern monitoring tools and platforms enable ITS to track hundreds of systems and performance indicators on a daily basis. The Metrics Page was created to convey high-level, important performance indicators across the central ITS organization. Given the highly-technical nature of … Continued

CommTech’s Jim Gogan prepares to retire

October 8, 2018

Very few UNC-Chapel Hill employees have directly impacted and enabled the work of every student and professional person of this University, but Jim Gogan, Assistant Vice Chancellor for Communication Technologies, has done that day in and day out for nearly 42 years.

ITS implements and amplifies Office 365

October 8, 2018

During 2017-2018, ITS also worked toward providing further tools and assistance related to the Office 365 suite of products. Brenda Carpen But before elaborating on these most recent efforts, it’s important to grasp what an undertaking the Office 365 migration … Continued